Faq's
If you have already booked a ticket, you must reach the jetty an hour before the actual departure for the ticket verification, security and luggage checks. In addition, check with your ticket provider or Makruzz customer care for any changes in the scheduled timings.
The jetty isn’t very far from the airport and should not take more than 15-20 minutes from Port Blair Airport by taxi or car. You can also take an auto, a government bus, or a minibus from outside the airport to reach Haddo Jetty.
Andaman & Nicobar Islands are a part of India and therefore, Indians visiting the Islands don’t need a passport. However, if you are not an NRI or a foreigner, you would need a proper passport and Visa to visit Andaman & Nicobar as per the Indian laws.
Yes, you can book your tickets online on Makruzz website in advance. You can also visit Makruzz’s office at Delanipur to book tickets.
  • 48 Hrs prior to Departure - Rs100 + applicable Taxes (Documentation Charges Per Ticket No.)
  • 24Hrs prior to Departure - 50% + applicable Taxes
  • Within 24 Hrs of Departure - No Refund
Cancellation through phone, fax or email is not allowed.
If you lose your tickets, please try and inform Makruzz or your travel agent a day in advance before the scheduled date of traveling or email us with the details of the lost ticket. You can contact us using our helpline numbers 91319 237788/236677/230616 for any further assistance.
Makruzz bears no responsibility for the safe-keeping of your personal belongings. Don’t carry valuable belongings: Valuable belongings, if any, need to be carried in your hand and not in cargo hold.
Group tickets are not interchangeable and cannot be canceled or converted to flexible tickets.

The passengers are requested to help Makruzz remain plastic-free by not carrying the following stuff on board:-

No Alcohol onboard: Consuming alcohol is not allowed on Makruzz ferries. If you want to carry it with you, you can keep it in your handbag. A maximum of two bottles per passenger is permitted.

Single-use plastic is a big No: Makruzz is a plastic-free zone. We don’t allow single-use plastic such as chips packets, plastic carry bags, water and juice bottles, etc. on board our ferry. Please avoid such items while travelling with Makruzz.

Firearms: Firearms are strictly forbidden. All security personnel carrying any firearms, must declare the same and are mandated to deposit their firearms with the master of the ship

Special medical assistance is available on all Makruzz Catamarans for differently abled and for elderlies. All you have to do is to inform us in advance and we’ll render the required facility.
Yes, food is available onboard Makruzz ferries but for complimentary food packages, please check with us before booking your tickets. Contact our customer support team in case of any issue or doubt.
No, you can’t make calls or access the internet while you are on the ferry. You can access calling and internet facilities once you reach the port.
Please check the ferry schedule section on the website for more info.
Yes, there are certain restrictions on the weight of luggage you can carry with you on the ferry. Heavy or large pieces of luggage are not allowed to be carried in the passenger area. They will be put in the baggage hold and offloaded at the destination.
Makruzz does not support unaccompanied baggage shipping.
The ticket price would vary depending on multiple factors: (1) Whether it is one way or round trip, (2) the class of seats, (3) Whether it is a regular ticket or a discounted ticket. You must check the website’s booking section before proceeding any further.
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